Using New Technologies for Effective Marketing
June 8, 2009 by Rebekah King · 1 Comment
Marketing is a long-held and much-needed practice for business growth and development. Not to be confused with Sales (though always used together with sales) an effective marketing program draws in new customers, engages current customers, and builds a product or service’s reputation throughout the marketplace.
Technology is always advancing, and as it does can either improve the value of marketing, or make it even more difficult to get an effective marketing program across to the target audience.
Are you sending SPAM emailing or a valuable newsletter?
Does anyone read your emails? Read more
Loic Le Meur (founder of Seesmic) Talks About Product Marketing Online
April 29, 2009 by Rebekah King · Leave a Comment
After catching his talk at the Inbound Marketing Summit 2009 on launching a product in social media, I was lucky enough to get Loic alone for a quick interview. Watch as he gives you 3 tips on launching in the new media age, and I mis-pronounce everything.
You can find Loic Le Meur at www.twitter.com/loic and his product at www.seesmic.com
Tracking Twitter: Big Brands Using Social Media
March 29, 2009 by Rebekah King · 1 Comment
I just found a great new tool for keeping tabs on the brands using social media, it’s called Tracking Twitter and you can check it out at http://trackingtwitter.com/brands. Why would you want to though?
1. Look for your contemporaries
I get asked nearly every day “why would I want to use twitter?” which is kind of silly, because no one person can tell someone they’ve just met what social media tool will appropriately connect them to their consumer. I don’t know you – I don’t know what you sell and I don’t know how you sell it. I don’t know the things that will kill you online: like being lazy, or having terrible customer service (when your csr hangs up on them you can bet they’ll twitter you about it), or having a terrible product. These are all things my clients and I talk about, and find the best course of action. Of course you probably want to see what your competition, kindred companies, and clients are doing – so a tool like Tracking Twitter makes that very doable. I am sure I’ll be using it to watch brands grow in their strategy, and see what their results are once these profiles have been active long enough to gain measureable results.
2. Learn what works Read more
Newsletters: Just Do It
March 11, 2009 by Rebekah King · Leave a Comment
I have worked with SO MANY clients that are just distraught over their “Newsletter Situation”… which frankly means their LACK of a newsletter.
It doesn’t matter what it is; a newsletter, postcard, fun picture or a sample of your work, sending anything out to your address book on a semi-regular basis is good for business. Let’s be clear: I am NOT advocating sending out a digest of boring crap that you think is important. I am NOT cheering for the rights of the cheezy sales guy sending me a 3-page long “regular priced 199 but for you it’s 99 (if you order in the next 10 minutes)”. I am ABSOLUTELY NOT endorsing the emailing of a daily quote that will be the first thing I curse at every morning….
What I am always encouraging of is the sharing of your brand and your personality in a way that betters the lives of those around you. If you are a online video company send me one of your coolest videos (if you have cool videos… if you don’t then just make one that’s funny) every month. If you’re a celeb photographer send me something no one else has seen yet. Are you getting the drift yet?
The trick to a great newsletter/eblast/marketing thing is
1. Be consistent with your personality. Read more
Social Media and Customer Loyalty: The Skinny
January 30, 2009 by Rebekah King · Leave a Comment
Typically I frown on simply ‘reposting’ articles, but this one is so good it’s my exception to the rule this month:
Deepening Customer Loyalty Through Social Media by Aaron Strout
When was the last time you said to yourself: “Wow, I’d recommend this product or service to a friend”? Within the last month? Six months? If you have to think about this question, you’ve already made my point. Over the last 50 years, outsourced manufacturing, poor customer service and an overall commoditization of products and services have served to erode consumers’ affections for most brands.
While the idea of diminished customer loyalty may be disheartening–after all, if customers aren’t loyal, they don’t rave about your brand to other customers and they certainly can’t be tricked into forking over a greater share of their wallet–all hope is not lost. In fact, smart brands like Dell, Ford and Sears are starting to see increases in brand affinity as a result of their social endeavors. Read more
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